We are looking for:
Full time Assistant Store Manager
Five days a week including Saturdays – 8.45 a.m. – 5.15 p.m.
Key Responsibilities
To assist the Store Manager in ensuring the smooth running of the Store and undertaking the management role in the absence of the Store Manager
To apply please complete the JOB APPLICATION form, scan and email to fay@alleycatz.co.uk
Customer Service:
Working as part of the sales team to ensure excellent customer service is demonstrated at all times by:
- Greeting customers as they enter the store
- Prioritising the customer on all occasions to maintain customer satisfaction levels
- Giving advice and guidance on product selection
- Answering queries from customers both in the store and on the telephone
- Operating the tills, handling cash and card payments
- Dealing with customer complaints
Core Duties:
To ensure the smooth running of the store, and maintain the standards by:
- Downloading and updating the staff rota in liaison with the Personnel Manager.
- Assisting in the training and guidance of the Summer sales team during the busy Back to School period
- Being responsible for the Health and Safety within the Store working with and reporting to the Director.
- Appreciating the full product range to give the customers correct and useful information
- Being involved in stock control and management, assisting in the annual stocktake
- Receiving and storing the delivery of stock
- Stocking shelves with merchandise
- Changing displays and setting up promotions where required
- Reporting discrepancies and problems to the director in the absence of the Store Manager
- Balancing tills with receipts
- Keeping the store tidy and clean
- Being vigilant at all times to help minimise stock loss
- Following the Company’s health and safety procedures
- Reporting to the Store Manager any customer problems
- Opening and closing the shop, in the absence of the Store Manage
- Visiting Schools for uniform fittings
- Undertaking any other ad-hoc duties relevant to the post as and when required.
The personal skills required for the job:
- A friendly and engaging personality
- Comfortable and articulate when working with members of the public
- A confident manner.
- Being helpful and polite
- Being physically fit
- The ability to work enthusiastically as part of a sales team
- A smart appearance
To apply please complete the JOB APPLICATION form, scan and email to fay@alleycatz.co.uk
